Field Diagnostics

Elevator Intelligence on Demand

Diagnose Elevator Faults in Seconds, Not Hours.

AI chat that guides technicians through error codes, manuals, and photos — with Deep Dive when the fault is complex.

Liftigo
I am getting Error 8 during Commissioning

According to the Manuals Error 8 refers to CAN Bus Error.

  • Check the CAN Bus Status Indicator
  • Check the Wires for CAN Bus
  • Check CAN Resistor Switches
Ask about any error code...

Field Diagnostics

Why Choose Liftigo?

Built for elevator technicians, service companies, architects, builders, and sales teams

Instant Resolutions

Find solutions in seconds. Reduce downtime and get technicians back on the job faster.

Just Ask Liftigo

Type an error code or upload a photo of the drive — get guided troubleshooting instantly.

Deep Dive Mode

Enable deeper AI reasoning in chat when a fault needs more than a quick answer — essential for complex diagnostics.

Knowledge Vault

Upload manuals, team notes, and video references so answers draw on your company's documentation.

Team Collaboration

Centralized knowledge, admin controls, asset records, and shared documentation for your entire fleet.

Your Company Knowledge, Indexed

Upload manuals, capture team know-how, and store reference videos — so the AI answers with your documentation, not generic guesses.

Manuals & PDFs

Index wiring diagrams, controller guides, and manufacturer documentation for model-specific answers.

Team Notes

Record SOPs, site quirks, and recurring issue workarounds your team discovers in the field.

Video Notes

Save commissioning clips and reference videos your technicians can reuse in chat.

Beyond the Machine Room

Liftigo isn't just for troubleshooting — it helps you win design-phase work and close more elevator sales with engineering-grade traffic reports.

Planning & Sales
Ultimate Plan

Traffic Analysis — Client-Ready Reports for New Builds & Modernization

Model building traffic, compare optimized elevator scenarios, and export professional PDFs your sales team can take into client meetings — for elevator companies, architects, builders, and consultants.

  • 5-step wizard for offices, residential, hotels, hospitals, malls, and mixed-use
  • Two-phase engineering: analytical screening, then Discrete Event Simulation validation
  • Performance, space, cost, balanced, and energy-optimized scenarios
  • Searchable report library in the sidebar for past analyses
  • Download or email PDF reports for owners, architects, and bid proposals
  • Arm your sales team with defensible lift configurations before the competition

Reports are a starting point for consultant and client discussions — not a substitute for licensed engineering design.

Building Parameters
PropertyOffice · 18 floors
Occupancy85 persons/floor

Step 3 of 5 — Occupancy

Optimized Scenarios

Performance Best

6 × 1600kg @ 2.5m/s · 22s avg

Balanced

5 × 1350kg @ 2.0m/s · 28s avg

Space Optimized

4 × 1275kg @ 1.75m/s · 35s avg

Traffic_Analysis_Report.pdf

Ready for your client meeting

Tailored for Your Role

Whether you're in the shaft, managing a team, or closing the next elevator sale

Mobile-First Experience
Get instant answers while on-site

Speed Matters

Access fault codes, wiring diagrams, and step-by-step repair guides instantly from your phone.

Photo Recognition

Snap a photo of any error display or component — Liftigo identifies it immediately.

Camera Capture

Take live photos from chat without leaving the app — ideal when you are on-site in the shaft.

Hands-Free Voice Input

Record questions when your hands are full or you are wearing gloves — transcribed automatically in chat.

Deep Dive Mode

When a fault is complex, toggle Deep Dive in chat for longer, cross-referenced troubleshooting guidance without leaving the conversation.

How Liftigo helps technicians

Controller manufacturer or OEM? See Enterprise support for OEMs · View all audiences

Ready to see Liftigo in action?

Start a trial for field diagnostics, or explore Traffic Analysis and the full feature set in our user guide.