For elevator service companies
Put expertise in every truck — your technicians still in charge
Liftigo turns your manuals, asset records, and field experience into shared intelligence. Faster fixes, fewer callbacks, better margins — without replacing your licensed mechanics.
Small contractor
5–20 technicians — stop being the company help desk on every routine code.
Regional service company
Mixed OEM brands — one searchable playbook across your entire fleet.
National / multi-branch
Roll out at scale with usage visibility, phased invites, and Enterprise options.
Situations you manage every week
Onboarding, callbacks, and fleet rollout — how service companies put Liftigo to work.
“Our junior is on site alone today — I can't spend the afternoon on the phone walking them through every step.”
Index your manuals
Upload OEM and controller guides to the Knowledge Vault so answers draw on your library.
Assign a seat
Invite the technician to your organization workspace with the right plan for their role.
Guided first jobs
They troubleshoot with the same indexed docs and quick actions your seniors rely on — you step in only when needed.
How your operation runs today
Same fleet. Two very different cost structures.
Without Liftigo
- Your senior tech answers every routine error code by phone
- Manuals scattered across email, Dropbox, and truck binders
- Fixes and workarounds leave when experienced people do
- No visibility into who needs training or which plans to upgrade
With Liftigo
- Documented first line from your Knowledge Vault — call support when the manual isn't enough
- One indexed library for every brand you service
- Team Notes, verified solutions, and chat history stay with the company
- Admin dashboards for seats, usage, and team consumption
Rollout in three phases
Liftigo amplifies your team. Your licensed mechanics still verify every recommendation and perform all work on the equipment.
Set up
Create your organization, upload manuals, and import assets via CSV.
Deploy
Purchase seats by plan, invite technicians and admins, and assign roles.
Improve
Track usage, capture verified fixes, and reduce callbacks across the fleet.
What your organization runs on
Core capabilities for admins, managers, and the technicians they support.
Knowledge Vault
Index manuals, Team Notes, and Video Notes — your company's searchable technical library.
Learn moreAsset Management
Fleet inventory with bulk CSV import — link units to chat for richer diagnostics.
Learn moreTeam & seats
Purchase seats per plan, invite members, and control admin access.
Learn moreUsage monitoring
See consumption across messages, Deep Dive, images, and Traffic Analysis per technician.
Learn moreTraffic Analysis
Client-ready traffic reports for estimators and modernization sales teams.
Learn moreField and office, one platform
Technicians troubleshoot on site. Admins govern knowledge, seats, and usage from the office.
In the field
What your technicians use on site
- AI chat with quick actions for error codes and manuals
- Camera, voice, and image diagnostics from the shaft
- Deep Dive for complex faults (Professional and above)
- Asset-linked context on every troubleshooting chat
In the office
What your admins and managers control
- Seat allocation, invites, and role management
- Billing, plan mix, and Knowledge Base capacity
- Organization-wide usage and training signals
- Verified solutions that persist beyond one employee
What changes for your business
Fewer callbacks
First-time fixes improve margin and protect your reputation with building managers.
Faster onboarding
Juniors ramp on indexed documentation instead of shadowing seniors for months.
Less senior bottleneck
Your best mechanics focus on hard jobs — not every routine error code by phone.
Knowledge that stays
Turnover doesn't wipe fixes — Team Notes and verified solutions belong to the company.
Your technicians decide. Liftigo supports them.
Liftigo does not replace licensing, safety programs, or on-site judgment. Every mechanic must verify AI guidance against OEM documentation and your procedures before work on the machine.
Pilot with a crew, then scale the fleet
Professional for field crews, Ultimate for estimators. Organizations with 50+ technicians may fit Enterprise Deployment.