Support
Contact Us
Reach our team through the right channel based on what you need help with.
Choosing the Right Channel
The Contact page offers separate forms for different needs. Use the one that matches your situation for the fastest response.
When to Use Each Form
Sales & Enterprise — for questions about plans, pricing, onboarding, bulk deployments, or custom requirements.
Technical Support — for product bugs, unexpected behavior, workflow issues, or feature questions.
Tips for Faster Resolution
The more context you provide upfront, the quicker we can help. A well-structured request avoids back-and-forth and gets you answers sooner.
- Include the equipment type, model, and any error codes or symptoms.
- Describe the steps you have already taken.
- Attach screenshots or photos where relevant.
- Mention your browser and device if reporting a technical issue.
For safety-critical situations in the field, always follow your certified procedures and local regulations first. Contact Liftigo support for platform-related assistance only.
Need more help?
Our support team is ready to assist you with any questions.